Lily is picking up a prescription at her local pharmacy.
Molly: Next in line.
Lily: Hi, I’m here to pick up a prescription.
Molly: Okay, what’s your name?
Lily: Lily Matson.
Molly: Okay, and can you verify your address?
Lily: Sure, it’s 555 Little Street.
Molly: Great! It seems like you have an insurance co-pay of $25.
Lily: That’s fine.
Molly: How would you like to pay?
Lily: Credit card.
Lily pays using credit card.
Molly: Here you go. Have a great day!
Lily: Oh, wait! I have a quick question: Can I continue taking my other medications?
Molly: Let me check your other prescriptions in my system to confirm.
Molly types on the computer.
Molly: Okay, yes this doesn’t interfere with your other medications.
Lily: Thank you! Have a great day!
- What is it like to go to the pharmacy where you live?
- Do you prefer to order prescriptions online or do you go to the store?
